This website is operated by Lucid Creative. We take your privacy very seriously therefore we urge you to read this policy very carefully because it contains important information about:

• who we are

• how and why we collect, store, use and share personal information

• your rights in relation to your personal information

• how to contact us and supervisory authorities in the event that you have a complaint.

 

Who we are

Lucid Creative ('we' or 'us') collect, use and are responsible for certain personal information about you. When we do so we are regulated under the General Data protection Regulations which apply across the European Union (including the United Kingdom) and we are responsible as 'controller' of that personal information for the purposes of those laws.

 

The personal information we collect and use

Whilst the owners of this web site do not collect any customer or user information we do use ‘Cookies’ in order to collect statistical information on visitors to our website. 

 

Cookie Control

A cookie is a text-only string of information that a website transfers to the cookie file of the browser on your computer’s hard disk so that the website can remember who you are. A cookie will typically contain the name of the domain from which the cookie has come, the “lifetime” of the cookie, and a value, usually a randomly generated unique number. Using this technology does not mean that we automatically know any information about you. A cookie can’t read data off your hard disk or read cookie files created by other sites. Most web browsers automatically accept cookies, but you can usually change your browser to prevent that. Please consult the help files of your browser to find out more about this option.

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How are Cookies used?

These pieces of information are used to improve services for you through, for example:

• enabling a service to recognise your device so you don’t have to give the same information several times during one task

• recognising that you may already have given a username and password so you don’t need to do it for every web page requested

• measuring how many people are using services, so they can be made easier to use and there’s enough capacity to ensure they are fast

• analysing anonymised data to help us understand how people interact with govt services so we can make them better

You can manage these small files and learn more about them here https://www.allaboutcookies.org

 

Control & Delete Cookies

We will not use cookies to collect personally identifiable information about you. However, if you wish to restrict or block the cookies which are set by our website, or indeed any other website, you can do this through your browser settings. Please look at the ‘Help’ function within your browser on how to do this.
Please be aware that restricting cookies may have an impact upon the functionality of our website. To opt-out of third-parties collecting any data regarding your interaction on our website, please refer to their websites for further information

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Personal information you provide about third parties

If you give us information about another person, you confirm that the other person has appointed you to act on their behalf and agreed that you:

• shall consent on their behalf to the processing of their personal data

• shall receive any data protection notices on their behalf

• shall consent on their behalf to the transfer of their personal data abroad.

 

Who your information may be shared with

We may share your information with law enforcement agencies in connection with any investigation to help prevent unlawful activity. We will not share your personal information with any other 3rd parties.

 

Whether personal information has to be provided by you, and if so why

No personal information has to be provided by you to us at any time.

 

What rights do you have?

Under the General Data Protection Regulation you have a number of important rights free of charge. In summary, those include rights to:

• fair processing of information and transparency over how we use your use personal information

• access to your personal information and to certain other supplementary information that this Privacy Notice is already designed to address

• require us to correct any mistakes in your information which we hold

• require the erasure of personal information concerning you in certain situations

• receive the personal information concerning you which you have provided to us, in a structured, commonly used and machine-readable format and have the right to transmit those data to a third party in certain situations

• object at any time to processing of personal information concerning you for direct marketing

• object to decisions being taken by automated means which produce legal effects concerning you or similarly significantly affect you

• object in certain other situations to our continued processing of your personal information

• otherwise restrict our processing of your personal information in certain circumstances

• claim compensation for damages caused by our breach of any data protection laws

 

For further information on each of those rights, including the circumstances in which they apply, see the Guidance from the UK Information Commissioner's Office (ICO) on individual's rights under the General Data Protection Regulations (http://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/)

 

If you would like to exercise any of these rights please:

• email, call or write to us

• let us have enough information to identify you

• let us have proof of your identity (a copy of your driving license, passport or a recent credit card/utility bill)

• let us know the information to which your request relates

 

From time to time we may also have other methods to unsubscribe (opt-out) from any direct marketing including for example, unsubscribe buttons or web links. If such are offered, please note that there may be some period after selecting to unsubscribe in which marketing may still be received while your request is being processed.

 

How to complain

We hope that we can resolve any query or concern you raise about our use of your information.

The General Data Protection Regulation also gives you right to lodge a complaint with a supervisory authority, in particular in the European Union (or European Economic Area) state where you work, normally live or where any alleged infringement of data protection laws occurred. The supervisory authority in the UK is the Information Commissioner who may be contacted at https://ico.org.uk/concerns/ or telephone: 0303 123 1113.

 

Changes to the privacy policy

This privacy policy was published on 22/03/2022 and last updated on 22/03/2022.

We may change this privacy policy from time to time. You should check this policy occasionally to ensure you are aware of the most recent version that will apply each time you access this website.

 

Contacting us

If you have any questions about this policy or the information we hold about you, please contact us by:

email: lucidcreative@